Privacy Statement

We take the protection of your personal data seriously and process it in accordance with applicable data protection regulations and this statement. When you use this website, various personal data may be collected. This statement explains which data we collect, how we use it and for what purpose.

Please note that data transmission over the Internet (e.g. communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible. For security reasons and to protect confidential content such as inquiries you send to us, this site uses encrypted connections (HTTPS) where feasible.

1. Contact details of the person responsible for processing

The controller responsible for processing is:
Hubei Xinhai Industrial Intelligent Equipment Co., Ltd.
No. 598 Songyu 4th Road, Yicheng Economic Development Zone, Xiangyang, Hubei, China
Telephone: 0710-4901388 / 0710-4903697
Email: chenrui@xinhaigy.com

2. Collection of general access information

Each time you visit our website, the server may automatically record technical information transmitted by your browser, for example:

  • IP address of the accessing device
  • The website from which you are visiting us (referrer), if any
  • The page path you visit on our site
  • The date and duration of the visit
  • Browser type and browser settings
  • Operating system

This technical access information usually cannot be assigned to a specific person. We use it solely to improve usability, detect technical problems early, deliver website content correctly, and provide information to law enforcement in the event of a cyber attack where required. Related logs are deleted or anonymized within a reasonable period.

3. Collection and use of personal data

We only use your personal data for the purposes stated in this statement. The main input channels on our website for collecting personal data include:

3.1 Inquiry / contact form

If you send us inquiries via the inquiry or contact form, your details from the form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not use this data for other marketing purposes or sell it to third parties without your consent.

Processing is usually based on your consent or on pre-contractual measures taken at your request. You may revoke your consent at any time by e-mail to us. The legality of processing carried out before revocation remains unaffected. The data will remain with us until you ask us to delete it, revoke your consent, or the purpose for storage no longer applies; mandatory statutory retention periods remain unaffected.

3.2 Newsletter subscription

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you agree to receive product information and news. Further fields (such as name or form of address) may be collected on a voluntary or required basis as shown on the form. We use this data exclusively for sending the requested information and do not sell it to third-party marketing platforms by default.

Processing is based on your consent. You can revoke your consent at any time by e-mail or via a later unsubscribe option. Data stored for the newsletter subscription will be kept until you unsubscribe and will then be deleted. This does not affect data stored for other purposes.

3.3 Processing of customer and contract data

We collect, process and use personal data only as far as necessary for the establishment, content or change of a legal relationship. This is usually based on performance of a contract or pre-contractual measures. After the business relationship ends, data are deleted or blocked once applicable retention periods expire.

4. Cookies and embedded content

This website may use cookies or local storage that are necessary for basic functionality. If analytics or third-party embeds (such as videos or maps) are introduced later, we will supplement this statement when they are enabled and obtain consent where required.

5. Your rights

Regarding your personal data, you may contact us in writing at any time. Under applicable data protection law (including the GDPR), you usually have the rights of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to lodge a complaint with a supervisory authority; where processing is based on consent, you also have the right to withdraw consent.

6. Disclosure of data to third parties

We disclose personal data to third parties only where necessary to fulfill contractual or legal obligations, or where you have given separate consent. For example, information may be provided to competent authorities upon a written legal request, a court order, or where a legal basis expressly allows disclosure.